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PAYMENTS
I accept Paypal and eCheck. If you want to send a money order, please contact me to initiate it. You will need to wait til the funds are cleared before your order is sent.
SHIPPING
I ship within the 52 US states. Tracking is included and will be updated in your account when it becomes available.
SHIPPING TIME
I ship between 1 and 3 days. Never a day later. So, if your package takes a while, it is due to shipping times, not my dispatch time. Please do not leave poor feedback for slow shipping time. I am on the West Coast so if you are far or are using Parcel Select, or both especially, it may take a little longer, so please be patient. Your item(s) are assured to be delivered. If you have concerns about shipping or the time it takes, please contact me. Please do not open a case regarding receipt of you item(s) until you have
A) checked the tracking information and
B) contacted me first
SHIPPING RATES
Shipping rates are as low as possible and I do not profit from them. I charge what the shipping company charges, plus packaging, supplies and a small $.25 cent handling fee only. I reuse materials when I can to save money and help the environment. If an item requires extra packaging, I may add up to a total of $.75 cents for handling. Time at the post office or driving to and from is not factored in. Each item (or lot) is weighed (with it’s packaging), rather than using a flat rate, that way you get the lowest shipping rate possible. I will always offer you the lowest price shipping method.
COMBINED SHIPPING DISCOUNT
If you purchase more than one item please wait for me to adjust your invoice before check out. I do not offer a flat amount off, that way you can receive the lowest S&H price possible based on the total weight of items, not the number of items. If you would like a combined shipping quote before purchasing, just write to me with the items you are interested in.
RETURN AND REFUND POLICY
Full refund for all used electronics that are DOA or fail to work within 30 days. Full replacement (if available) for all new electronics that are DOA. Must contact me within 3 days of receipt of item for DOAs. No refund or replacement for all other items unless;
A) you receive the wrong item
B) the item receive is considerably different from the description
C) the item(s) is damaged in transit
In the case of A or B, please write and tell me what is different. In the case of electronic items, write and explain the problem. In the case of C, please include a picture of the damaged item along with a description of the damage for a return authorization. Returns are not accepted if you change your mind or if a garment does not fit, unless the measurements are more than 1 inch off from the description.
CUSTOMER SATISFACTION
Your satisfaction is my first priority, so if you feel as though the transaction does not meet your expectations, please let me know what I can do to remedy that. If you have any problems, concerns, or question, whatever they may be, please contact me and I will do all I can to assist you. You can count on me to offer the kind of loyal and considerate customer support you deserve and expect. I live as very honorable and spiritual person and will always extend honesty and courtesy in every step of my business online. Your business and patience is greatly appreciated.
FEEDBACK
Positive feedback is very important to me so I can continue to offer quality products to you at good prices. I leave feedback for you so it is very appreciated if you can reciprocate.
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